Why Is There a Red Stain on Ice Packs?

Red or pink discoloration on Ice Packs

Our factory investigated and learned it was because of storage in a metal container where a rust-transfer occurred, depositing a red possibly "blood-like" color onto some wings. The factory has corrected the storage issue. We have quarantined all the wings and they will not be included in any new kits. We will of course be happy to send you a brand new kit, from our Atlanta headquarters, along with a postage paid return for the non-conforming unit.

Please contact support@PainCareLabs.com